Working as a receptionist at Bamfords Auctioneers in Rowsley is more than just answering phones—it's about being the first point of contact in a fast-paced, ever-changing environment where no two days are the same.
As the face of the auction house, I greet customers with a warm, friendly manner and make sure everyone feels welcome and informed, whether they're seasoned collectors or first-time visitors. From answering queries and guiding people through the bidding process, to helping with valuations and connecting them with the right department, I take pride in delivering excellent customer service.